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Transform CRM with AI: Unlock the Full Power of Microsoft Copilot & Dynamics 365


Date & Time:

Thursday, April 30

11:00AM - 12:30PM (UAE Time)

Secure Your Spot Today
Speakers
Julien Anid

Julien Anid

Jennifer lteif

Jennifer lteif

AI is rapidly redefining how organizations operate across the Middle East, particularly within customer engagement, sales, and service functions.

Yet for many businesses, Microsoft Copilot remains underutilized, limited to isolated use cases rather than delivering enterprise-wide impact.

The real opportunity lies in moving from assisted AI to embedded, intelligent, and extensible AI within your CRM ecosystem.

Join us for an exclusive webinar where we explore how Microsoft Copilot, combined with Dynamics 365 and AI Agents, enables organizations to streamline operations, automate workflows, and unlock real business value, securely and at scale.

 

Our Journey with Copilot: A Guided Session Agenda

    • Session Overview and Key Focus Areas
    • Microsoft Copilot Overview
    • Core Copilot Features
    • AI Agents in Dynamics 365 CRM
    • Copilot Extensibility
    • Enablement & Licensing
    • Closing Remarks & Open Q&A
Background

What You'll Learn

1. The evolving role of AI in CRM and enterprise applications across the Middle East

2. How Microsoft Copilot is transforming productivity within Dynamics 365

3. Core Copilot capabilities across sales, customer service, and operations

4. How AI Agents enable intelligent automation and proactive customer engagement

5. Extending Copilot to align with your business processes and systems

6. Key considerations for enablement, adoption, and licensing strategies

7. How to move from isolated AI use cases to a connected, scalable AI-driven CRM model

Certificates

Background

Driving transformation through Microsoft technologies

Exquitech specialises in delivering secure, scalable, and innovative solutions across the full Microsoft ecosystem – including Azure, Dynamics 365, Microsoft 365, Power Platform, and Copilot. As a Microsoft FastTrack and Advanced Specialisation Partner, our team includes 150+ Microsoft-certified engineers and consultants delivering global projects securely, efficiently, and at scale.

What sets us apart as a Microsoft partner?

150+ Microsoft-certified engineers and consultants

ISO 27001-certified practices and Cyber Essentials+ best practices

Regional Centre of Excellence for Data, AI, and Security

Proven global delivery across, Europe, the Middle East, and North America